Delivery Information
Order Processing
- Orders placed before 2 PM GMT are processed the same business day
- Weekends and bank holidays are not business days
- You’ll receive a confirmation email with tracking when dispatched
UK Delivery Options
| Service | Delivery Time | Cost |
|---|---|---|
| Standard | 3-5 business days | £3.95 |
| Express | 1-2 business days | £6.95 |
| Next Day* | Next business day | £9.95 |
*Order by 2 PM for next day delivery
Free UK delivery on orders over £50
International Delivery
- Europe: 5-10 business days (£9.95)
- Rest of World: 7-14 business days (£14.95)
- Customs/duties may apply (customer responsibility)
Tracking Your Order
Check status via:
- Your boldcoloursshop.com account
- Tracking link in dispatch email
- Carrier’s website with tracking number
Delivery Issues
If your package is:
- Lost in transit: Contact us after 10 business days
- Damaged: Report within 48 hours with photos
- Incorrect: Notify us immediately
Special Circumstances
- Signature required for high-value orders (£150+)
- Gift wrapping available at checkout
- Multiple parcels may be sent for large orders
Holiday Delivery
Extended processing times may apply during:
- Christmas period (December)
- Black Friday weekend
- Summer sales
For urgent inquiries, visit our Help Centre.